Leadership development is expensive, and hard to scale.
That's why we created the Facilitator Program
Conversation Kits give leaders practical guidance in the moment. The Facilitator Program takes that same approach and turns it into a consistent, repeatable workshop system, so leaders practise the conversations and then apply them back on the job.
Who it's for
How it works with the Complete Library
The Complete Library and the Facilitator Program are designed to work together - one teaches the skills, the other keeps them alive in day-to-day work.
Complete Library
The Complete Library is a ready-to-use set of conversation guides leaders can use day to day.
Facilitator Program
The Facilitator Program includes the Complete Library plus facilitator-ready workshops (slides, speaking notes, scenarios, and videos) so you can run structured sessions that build skill, create consistency, and make it easier for leaders to apply the tools in real work.
How the program works
Choose your topic
Pick one workshop topic that matches the skill you want leaders to build right now (e.g., Feedback, Performance, Wellbeing).
Customise in Canva (optional)
Make quick edits (branding, language, scenarios, policies, escalation pathways) so it fits your organisation.
Run the workshop and reinforce on-the-job
Deliver the session using the slide deck, Speaking Notes, and scenarios, then keep the Conversation Kits accessible so leaders use them in real conversations (not just in training).
After you roll out the program
What's inside the Facilitator Program?
- Performance Conversations
- Difficult Conversations
- Feedback Conversations
- Career Conversations
- Wellbeing Conversations
- Culture Conversations
- Connection Conversations
- Employee Lifecycle Conversations
- Flexibility Conversations
Editable Canva templates with one consistent structure across all 9 modules, so every session is easy to prepare, deliver, and run again.
Slide-by-slide guidance designed for new or time-poor facilitators:
- Preparation checklist and “quick start” prompts
- Suggested wording you can read out or adapt
- Facilitator notes (policy, language, culture)
- Troubleshooting guidance (timing, resistance, hybrid delivery)
Two per workshop:
- A common “not great” example to show pitfalls
- A “what good looks like” example to model the framework in action
Short walkthroughs showing how each workshop is designed and what to emphasise.
- Ready-to-send calendar invitation templates
- Ready-to-use post-session survey forms
- 4 per workshop (worked example + practice variants)
- Extra scenarios
To support rollout and adoption of these workshops:
- Conversation Kits™ Implementation Guide (rollout options, 90-day plan, “Conversation of the Month”, roles + responsibilities)
- Master Facilitator Guide (how to run great sessions, timeboxes, handling resistance, debriefing)
- Timed agenda (editable, protects the non-negotiables like practice + debrief)
- Commitment + Reflection Worksheet (helps transfer skills into real work)
- How to adapt scenarios using AI
- How to embed company language into Conversation Kits
